- After you receive your goods, RAGUS can help you exchange products
- The original product price you exchange when in stock at the website
- Discount products you change color, size when available at the website
Detailed instructions to invite you to view the Exchange rules
With the product is accessories such as socks, gloves, sacks, towels, hats, belts, belts… And do not apply to change goods with underwear products.
- RAGUS receives returned products in the event that the manufacturer’s fault consists of: Color, colour fading, material error, seam error, style error… Do not follow the description and product standards.
Detailed instructions to invite you to view the return regulations
We are now supporting the change or return of the product for a period of 3 days from the date you successfully received the goods.
RAGUS will have the staff shipping through the address in 4 districts following to redeem directly: DISTRICT 1, BINH THANH DISTRICT, PHU NHUAN DISTRICT, DISTRICT 3.
- -RAGUS receiving goods during 9h to 17h from 2nd to 7th (not counted on Sundays and holidays)
-Address: 43 Hoa Sua, Ward 7, Phu Nhuan District, HCMC (station 0906968377 branch 1)
From the time you submit the Exchange request form, and from the moment Ragus receives the return product, it will process the exchange order up to 3 days.
- When you send products to your Ragus warehouse address, you are kindly required to pay the fee with the shipping unit of your choice.
- When you receive goods change the Canifa resubmit you do not need to pay shipping charges.
- -Where you paid the goods and are eligible for refunds as specified. From the moment you send full refund information Ragus handled for up to 3 days
-In case you have not received the goods but paid by card:
+ Maximum 10 days ATM
+ Visa, credit… Up to 10 days
When ordering from 600,000 VND (30USD) or more you will be free to shipping.
Ragus takes delivery to all communes, districts, provinces and cities across the country.
- Shipping fees are regulated by each province and city area. Please refer to the shipping charges detail for specific rates of each region.
- -Inner city HCMC: Delivery within 24h from when you receive SMS/email Confirmation order
-Suburban City: delivery within 48h from when you receive SMS/email Confirmation order
-Da Nang, Hanoi: delivery within 3 days from when you receive SMS/email Confirmation order
-All other cities: delivery within 3-4 words when you receive SMS/email Confirmation order
Note: The above time will likely change with each major sale program and Ragus will notify at the program’s Blog post.
You are immediately contacted by the CUSTOMER’s contact us 0906968377 to promptly update your new address.
You can only open the package after you’ve received it from the carrier.
In the event that you have an issue with you, contact us immediately to 0906968377 for timely assistance.
You can schedule the delivery time with the shipping staff after 1-2 next business day.
The order is delivered up to 3 times (if the 1st order of delivery fails, the shipping officer will contact you again at the time of the next 1-2 business day. So after 3 times the failed order transaction will cancel).
- To order on ragus.vn you please follow the instructions here and the product will be delivered at the address you registered for the goods.
Well you can order on the website Ragus.vn and take notes of goods at the store.
You can book multiple orders and contact via hotline: 0906968377 Ragus will assist you with pooling.
Ragus will close the shipment and pass through the shipping unit within 24h from the confirmation of your order.
The time you get the row depends and the delivery area.
When ordering successfully on the website Ragus.vn you will receive a confirmation email or a care officer will call the confirmation via phone number order.
The price of the product at the store and the website may differ due to the application of different incentives and policies.
Let’s match your measurements to RAGUS’s select size parameter guide. You can safely choose the size of your clothes that fits your body.
You should immediately contact the customer’s CUSTOMER 0906968377 to update the CANCELLATION of your new order. Or send a message on RAGUS Facebook Fanpage.
- You can pay for the online order in one of the following ways:
- Cash payment when receiving goods (COD)
- Payment when ordering with domestic ATM cards, Visa, Master, JCB via Smartlink Electronics
- RAGUS has a refund when you have successfully paid but have not received the order:
- Domestic ATM card refund within 7 days from the time of receiving information
- The remaining cards refunded in 10 days from the time of receiving the information
CLOSE CUSTOMER POLICY
- BUY OVER 1 million VND 10 THE 3rd
- BUY OVER 5,000,000 VND DISCOUNT 10 ALL DAYS DISCOUNT 15% T3
- BUY ON 15,000,000 VND DISCOUNT 15% FOR ALL DAYS – 20% OFF on T3
- BUY OVER 30,000,000 VND DISCOUNT 20% FOR ALL DAYS – 25% OFF T3
VOUCHER DISCOUNT 20% FOR birthday + GIFT (FLOWER, GIFT …)
- Invited to participate in major programs, special events of RAGUS
- Get full information about special promotions and promotions